Reference

How We Handle Your Account Information

Your privacy matters when you open an account, deposit through bKash or Nagad, and play on our platform. This policy explains what data we collect, how we use it, and the choices you have around your personal information.

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jatt baji How We Handle Your Account Information
DATA PRACTICES

How We Protect and Store Your Information

We secure your account data with encryption during transmission and restrict access to payment records so only authorized staff can view transaction details. Your bKash, Nagad and Rocket payment information passes through secure gateways and we do not store your mobile wallet PIN or password. We keep account records for the period required by financial regulations in the jurisdictions we serve, then archive or anonymize older data according to retention schedules.

Encrypted Connections Every page you visit on Jatt Baji runs over an encrypted HTTPS connection so your login credentials, deposit amounts and withdrawal requests stay private. We use industry-standard SSL certificates to protect data in transit between your device and our servers.
Cookie Usage We set cookies to keep you logged in across sessions, remember your language preference, and track which games you open so we can show relevant suggestions. You can clear cookies from your browser settings, but doing so will log you out and reset your preferences.
Third-Party Providers Game studios like Pragmatic Play and Evolution run their own sessions when you launch a slot or live table. Those providers collect gameplay data under their own privacy policies. Payment processors handle your bKash, Nagad and Rocket transactions and see the amounts you deposit or withdraw, but they do not receive your full account history.
Data Retention We hold your account details and transaction logs for at least five years to meet financial record-keeping rules, then move older records to archive storage. If you request account deletion, we remove personal identifiers but keep anonymized transaction records for regulatory compliance and fraud prevention.
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account, or clarify how we use your payment information, our support team is ready to help. We handle privacy requests through the same channels you use for account support, so you get a direct response from someone who can access your records and make changes.

Team online

Live Chat

Open the chat window from your account dashboard or the lobby footer. Tell the agent you have a privacy request and they will verify your identity, then process your data access or deletion request within the session or escalate it to our data team.

Email Support

Send your privacy question to our support email address listed in the account settings page. Include your registered mobile number and account username so we can verify your identity. We reply to privacy requests within two business days with next steps or the data you requested.

Account Settings

Log in and navigate to account settings where you can update your contact preferences, review the personal details we hold, and submit a formal data deletion request. The self-service panel shows your registered email, mobile number and deposit history in one place.

Common Questions About Your Data

We ask for your mobile number, email address, date of birth and preferred username during registration. When you deposit via bKash, Nagad or Rocket, we record the transaction amount, payment method and timestamp to track your account balance and process withdrawals.

Yes. Contact our support team through live chat or email with your account username and registered mobile number. We will verify your identity, then send you a report showing your registration details, deposit and withdrawal history, gameplay records and any support tickets you opened.

Log in to account settings and select the delete account option, or send a deletion request to our support email. We will close your account, zero your balance if applicable, and remove personal identifiers. We keep anonymized transaction logs for regulatory compliance but your name and contact details are erased.

No. We do not sell or rent your personal data to marketing companies. We share information only with payment processors to complete bKash, Nagad and Rocket transactions, with game providers to run your sessions, and with support platforms to answer your questions.

We set cookies to keep you logged in, remember your device and language preference, and track which games you play so we can suggest similar titles. Game providers may also set cookies when you launch a slot or live table. You can disable cookies in your browser, but you will need to log in each visit.

We retain your account details and transaction history for at least five years to comply with financial regulations in the regions we operate. After that period, older records are archived or anonymized. If you delete your account, we remove your name and contact information but keep anonymized transaction logs for compliance and fraud prevention.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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